Last updated: 18 October 2026

This Privacy Policy explains how Leaders Palace Gents Care Facility SPA & Salon (“Leaders Palace”, “we”, “us”) collects and uses your personal data when you visit lp-gss.online, book an appointment, check in at our salon, or contact us. We handle personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

Who we are

Leaders Palace, Bldg 4, Shop #2, 23 St, Al Majaz 3, Sharjah, United Arab Emirates. Phone / WhatsApp: +971 54 325 2543. Email: gentsleaderspalace@gmail.com.

What we collect

• Bookings: your name, mobile number, chosen service, date and time, and whether you opted out of promotional messages.
• Check-in and walk-in registration: your name and mobile number.
• Contact form: your name, mobile number and message.
• Feedback survey: your ratings and comments, and any contact details you choose to give.
• WhatsApp: if you message us on WhatsApp, the conversation is handled by WhatsApp (Meta) under its own privacy policy.
• Technical data: our hosting server keeps standard logs (such as IP address, browser type and pages visited) for security and to keep the website running.

Why we use it

• To confirm, manage, remind you about and record your appointments.
• To check you in when you arrive and serve you.
• To reply to your messages and questions.
• To improve our services using your feedback.
• To send offers and news by SMS or WhatsApp only if you have not opted out. You can opt out at any time by ticking the box on our forms or by telling us.
• To keep our website secure and meet legal obligations.

We rely on your consent, on the need to provide the service you asked for, and on our legal obligations.

Who we share it with

We do not sell your personal data. We share it only with service providers who help us run the business, such as our website host and messaging providers, and only as needed to provide our services, or when the law requires it.

How long we keep it

We keep booking, check-in and contact records for 24 months after your last visit, unless the law requires us to keep them longer. Feedback may be kept in anonymous form for longer.

Cookies and similar technologies

Our website uses only what it needs to work, for example remembering your language choice and whether the booking box is open. These are stored in your own browser and are not used for advertising or tracking. If we add analytics or advertising tools in the future, we will ask for your consent first and update this policy.

Your rights

You can ask us to: give you a copy of your personal data; correct it; delete it; restrict or object to how we use it; and stop sending you marketing at any time. To make a request, contact us using the details above. We will respond within the time required by law.

Security

We use reasonable technical and organisational measures to protect your data, including secure (HTTPS) connections and restricted access to booking records.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.